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  • 16 easy ways to make commercial customers feel like rock stars

    Are you making yourself indispensable to your business customers? Treat them like rock stars

    ...
  • 3 things every bank can learn from IKEA

    Think IKEA is just about low-cost furniture for

    ...
  • 3 ways you can take your customer service from good to incredible

    Here you are: Sensational Mr. or Ms. Business Person. But the sad truth is, if your company is

    ...
  • Don't "nice" your institution out of profitability

    A bank president recently told me he lets safe deposit box rent renewal notices slide because

    ...
  • How a hound dog and a handshake bred enduring loyalty

    My father-in-law Ralph was a WWII veteran and serial entrepreneur. Over his 94 years, he owned

    ...
  • How you treat people in the worst of times is what they’ll remember in the best of times.

    Man looking through</p>...                    </span>
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    I make a mistake, I pay. You make a mistake, I pay?!

    I talk about banking with a lot of people. So last month, someone told me about accidentally

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  • Is your brand as appreciated as an extra button?

    Why should you be an “extra button” brand? The extra button brand is the one who gets a

    ...
  • Make your customers look good to their customers and win at customer loyalty

    Many community financial institutions say they’re customer-centric, yet have a brand promise

    ...
  • Millennials trust strangers for financial advice. Why not you?

    Ask stranger financial</p>...                    </span>
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    Nobody likes a pushy brand

    blank billboard with</p>...                    </span>
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    Silver is Gold: Create a Better Bank Experience for Senior Customers

    Silver is Gold for Banks...

  • Start with customer needs—a better way to promote financial products

    Author Martha Bartlett</p>...                    </span>
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    Strategic alliances can multiply your reach—and your value—to customers

    When was the last time you thought about putting your well-known contacts and customers

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  • The number one target audience for every financial marketer is often overlooked

    ...

  • What bankers can learn from Girl Scouts about customer experience

    Soon, (but not soon enough) Girl Scout Cookie Time will return. Over the years you’ve come to

    ...
  • What Dale Carnegie and Beyoncé can teach bankers about relationships

    Almost every community bank will boast that they know their customers by their names. But do

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  • What tourist-y restaurants can teach banks about being sticky

    I was a tourist in Branson, MO recently and as to be expected, had some sub-par experiences in

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  • Win the Customer Experience Game with Personalization

    ...

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BANKTASTIC
A division of MB Piland
Advertising & Marketing, LLC
923 S Kansas Avenue, Loft Suite 7
Topeka, KS 66612

p 785.232.4156
c 785.969.6203
martha@banktastic.com

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